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Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A pop-up menu will show up. It includes comprehensive information about all the operations that you can carry out on that particular page. Each popup appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive array of how-to videos clarifying how to work with our Control Panel. They're intended for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you searching for, have a peek at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual clients and provides real solutions. We periodically "revamp" our Frequently Asked Questions database with new questions & answers so as to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ section either, you can contact our excellent team of customer service technicians available 24x7 and eager to assist you with any issue. Each support ticket you send will be replied to in less than 60 minutes (the average ticket response time is approximately 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 298864

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com